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Risk Management Information Services

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Sweet Claims Company offers a complete risk management information system which can be adapted to meet the specific needs of each client.

This system has the ability to track several layers of coverage which includes type of loss, policy year and number, loss location, date of loss, type of claim, State, etc. The system can be customized to capture specific fields of information in accordance with clients requirements.

System information access is available to our clients 365 days a year on a 24/7 basis who desire the ability to retrieve up to the minute claims information. The client can connect to our web-based system through the internet which allows the client to have immediate detailed information on every aspect of their claims. The client also has the ability to leave "client notes" for the handling adjuster.

Through the use of our system, the client has the ability to

  • Access real time adjuster file notes, reserves, and payment information
  • Identify and review claims as soon as they are reported
  • Avoid lengthy file reviews by reviewing claims information in house
  • The ability to run standardized or customized reports

Our management information system offers flexibility to meet the needs of each client and their respective programs.